Contact Us

Contact us

Please feel free to get in touch, we look forward to assisting you!


Our Office

  • Address: 199 Bay St. Suite 2600, Toronto, ON
  • Mailing Address: 199 Bay St. Suite 2600 PO BOX 108 STN. COMMERCE COURT, Toronto, ON, M5L 1E2
  • Support: 1-877-310-1088 or 416-288-8028
  • Account Opening: 1-877-310-1088 x 2
  • Trade Desk: 416-847-7221
  • Fax: 416-288-8611

  • [email protected]

Support Hours

  • Monday - Friday - 8am to 7pm
  • Saturday - Closed
  • Sunday - Closed

Get in Touch

**For existing client account related inquiries, please log in and submit your request through our Support Ticket Centre.


2021 Holiday Closure Virtual Brokers Office Canadian Markets US Markets
Friday, January 1 – New Years Day
Closed Closed Closed
Monday, January 18 - Martin Luther King, Jr. Day
Open Open Closed
Monday, February 15 - Family Day/President's Day
Closed Closed Closed
Friday, April 2 - Good Friday
Closed Closed Closed
Monday, May 24 - Victoria Day
Open Closed Open
Monday, May 31 - Memorial Day
Open Open Closed
Thursday, July 1 - Canada Day
Open Closed Open
Monday, July 5 - Independence Day
Open Open Closed
Monday, August 2 - Civic Holiday
Open Closed Open
Monday, September 6 - Labor Day
Closed Closed Closed
Monday, October 11 - Canada Thanksgiving Day
Open Closed Open
Thursday, November 25 - US Thanksgiving Day*
Open Open Closed
Friday, December 24 - In Lieu of Christmas Day (US)
 Open Open
Closed
Monday, December 27 - In Lieu of Christmas Day (CA)
 Open
Closed Open
Tuesday, December 28 - In Lieu of Boxing Day
Open Closed Open

* US market will close early at 1:00 p.m. (1:15 p.m. for eligible options) on Friday, November 26, 2021, (the day after Thanksgiving).